Telehealth Billing Services
Telehealth billing services manage payments for virtual medical care provided through video calls, phone calls, or online check-ups. They ensure that doctors are paid correctly and on time by handling the documentation and claims required for insurance or patient payments, allowing healthcare providers to focus on treating patients remotely.
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The Challenge
In regular healthcare, doctors and patients meet face-to-face. This makes it easy to get all the information needed for billing, like insurance details, because there’s direct communication. Patients are usually helpful since they visit the clinic regularly and have an ongoing connection with the doctor.
With telehealth, doctors often treat new patients online who have never visited their clinic. While this helps doctors grow their patient list and earnings, it can be hard to collect the correct information for billing. Sometimes, these patients might not respond, making it difficult to get full payment for services.
The Solution by MZ Medical Billing
Outsourcing telehealth billing services to MZ Medical Billing can make your billing process simple and stress-free. Our team of billing experts specializes in handling payments for treatments done through video calls, phone calls, or online consultations. We take care of everything, from recording the right details to submitting accurate claims to insurance companies. This ensures that doctors are paid the full amount they deserve without delays.
MZ Medical Billing understands the challenges of virtual healthcare, especially when dealing with new patients who may not provide complete information. Our team works hard to fix any missing details and prevent payment issues, helping you avoid lost income. With MZ Medical Billing managing your telehealth billing, you don’t need to worry about complicated paperwork or chasing payments. You can focus entirely on delivering the best care to your patients while we make sure you get paid on time for your services.
Smart Telehealth Billing Solutions That Save You Time
Here’s how our telehealth billing services can help you get paid quickly and accurately for the care you provide to your patients.
Charge Captures
We record all billable charges for the services you provide during virtual consultations. Using an electronic superbill, we make sure every treatment and procedure is documented for smooth billing.
Claim Submission
Our team submits your claims directly to insurance companies, whether through electronic forms like CMS-1500 or UB04 or on paper as needed. We handle this process efficiently to ensure your claims are submitted without delay to both primary and secondary payers.
Coding
We handle all the coding for your telehealth services, including diagnosis codes (ICD-10), procedure codes (CPT), and necessary modifiers. Accurate coding ensures that insurance companies understand your services and pay the right amount.
Denial & Rejection Management
If a claim is denied or rejected, we find out why and work to fix the issue. Our experts handle all appeals, ensuring your claims are reviewed and approved so you can get paid for your hard work.
Patient Collections
We calculate how much the patient owes after insurance payments and help collect these balances for you. Our process ensures that no payments are missed, increasing your overall earnings.
Demographic/Preregistration
Before any patient appointment, we gather important details like insurance coverage. This ensures everything is set up and that there are no complications during the billing process.
Eligibility Verification
We verify if a patient’s insurance is valid and active through automated systems. This step reduces the risk of unpaid claims and ensures a smooth billing process from the start.
Remittance Processing
Once payments are received, we process them by applying or rejecting amounts based on the information provided by insurance companies. This guarantees accurate reconciliations for your records.
Follow-Up
Our team follows up on any delays in payment by contacting insurance companies or patients. We make sure you get all outstanding amounts promptly, so your cash flow stays strong. to deliver the best possible care.
Why Choose Us?
MZ medical billing offers advanced telehealth billing services designed to simplify healthcare management while ensuring you provide the best care to your patients
All-In-One EHR
Our telehealth billing service includes a top quality Electronic Health Records (EHR) system. This all-in-one database improves your practice’s efficiency, communication, and productivity. With built in dashboard monitoring, you can easily meet regulatory requirements. Plus, we provide training to help you and your team get the most out of this powerful tool.
Patient Education
We believe an informed patient is a healthier patient. Our services include tools for effective patient education, which empower your patients with the knowledge they need about their health and treatments. This builds trust and leads to better outcomes.
Recalls
Never lose track of important follow ups or appointments with our recall services. We ensure your patients are reminded of scheduled visits, helping you maintain continuity of care while reducing missed appointments.
Scheduling
Our scheduling software makes managing your appointments simple and efficient. The system displays a clear dashboard that shows visits ready to be posted to the superbill. With just one click, you can check patients in or out and quickly reschedule if needed. Two way appointment confirmation via text or voice ensures fewer no shows and smoother operations for your practice.
MACRA Compliance
MACRA compliance can feel overwhelming, but with MZ, you’re covered. We’ll guide you through the process to ensure you earn higher scores and avoid penalties. By focusing on top performance measures, we aim to help you achieve bonuses rather than penalties. The potential difference between a 9% penalty and a 9% bonus is significant—18%—and we’re here to help you reap the rewards.
By choosing MZ, you’re not just solving billing challenges – you’re investing in reliable, efficient, and comprehensive services for your telehealth practice. Trust us to help you stay independent, productive, and successful.
Simplify Telehealth Billing with MZ Medical Billing
FAQS
Frequently Ask Questions.
Our free audit includes a detailed review of your medical codes, charges, and billing documentation. We check for errors like missed charges, upcoding, undercoding, and compliance issues with payer contracts. You’ll receive a report outlining any areas of improvement and actionable recommendations to optimize your billing process and increase revenue.
Yes! Our audit helps identify coding errors, missing charges, and documentation issues that can lead to claim denials or delays. By addressing these issues, you can improve your claim acceptance rate and ensure you’re reimbursed fairly for the services you provide.
Yes! The free billing audit we offer comes at no cost to you—no hidden fees, no surprises. It’s our way of helping you identify billing issues and improve your revenue cycle without any upfront investment.
