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Most Popular Questions
What is medical billing and why is it important?
Medical billing is the process of submitting and following up on claims with insurance companies to ensure healthcare providers are paid for their services. It’s crucial because it helps doctors focus on patient care while ensuring their practice runs smoothly by securing timely payments.
How will MZ Medical Billing improve my cash flow?
We use advanced tools and techniques to streamline your billing process, speed up reimbursements, and reduce denied claims. With our expertise, practices can see up to a 30% increase in cash flow.
What is your success rate with denied claims?
Can I trust you with my patient data?
Absolutely. We follow strict HIPAA guidelines to protect patient information. Our Certified HIPAA Professionals (CHP), Certified Security Compliance Specialists (CSCS), and Certified HIPAA Administrators (CHA) ensure your data stays secure and compliant.
What software do you work with?
We handle every major billing software, including AdvancedMD, Allscripts PM, Kareo, Epic, and eClinicalWorks. Whether your system is basic or complex, we’ve got the expertise to work with it seamlessly.
How quickly do you process claims?
We process and submit claims within 24 hours of receiving the data. This ensures faster reimbursements and improves your revenue cycle efficiency.
What steps do you take to handle denied claims?
Yes, we provide detailed, customized reports based on your preferences. You can track payments, denied claims, account balances, and much more to stay updated.
Do you provide reports to track billing progress?
Will outsourcing my billing save me money?
Yes! By outsourcing to us, you’ll eliminate the costs of in-house billing staff, software upgrades, and compliance training. Our percentage-based fee structure ensures we’re motivated to maximize your revenue.
What kind of customer support do you offer?
You’ll have a dedicated account executive as your main point of contact. They’re available to answer questions, give updates, and provide guidance. We also offer patient help desk services for billing inquiries.
