Medical Billing Services for Epic EHR

Expert Billing Support That Works Inside Your Existing Epic System

Your practice uses Epic EHR. Your billing should work just as well.

If your practice uses Epic EHR, MZ Medical Billing can manage your billing within your existing Epic system. You do not need new software. You do not need to move your data. You do not need to change the screens your doctors and staff already know.

Our billing team works inside the Epic workflows your practice already uses. We check insurance, review charges, fix claim errors, work your billing workqueues, manage denials, post payments, follow up on unpaid claims, support patient billing, and give you clear reports.

Epic is a powerful system. But a powerful system still needs skilled people to run the billing work every day. Many practices have Epic but not enough trained billing staff to use it well. Claims wait in workqueues. Denials are not worked on time. Payments come in slowly. We help fix these problems.

Get a free Epic EHR billing review.

Please fill out the form with your details and Talk to our team about your current billing process, your workqueues, and your accounts receivable. We will show you where we can help.

Free Audit No cost or obligation

Response Time Within 1 Business Day

Compliance 100% HIPAA Compliant

Epic Workqueue Experts

Faster Epic Payments

HIPAA-Compliant Access

Resolute PB Billing Support

Epic EHR Billing Support for Practices That Want to Keep Their System

You Already Chose Epic. We Help You Get More From It

Epic Systems makes one of the most widely used electronic health record (EHR) systems in the United States. Hospitals, health systems, physician groups, and specialty practices use Epic to manage clinical and administrative workflows.

Epic provides tools for eligibility, claims, workqueues, payments, and reporting. But those tools still require billers to review results, correct billing problems, follow unpaid claims, work billing queues, and resolve issues that cannot be handled automatically.

That is where MZ Medical Billing comes in. We provide billing staff who work inside your existing Epic workflows. You keep your Epic system, your existing clinical workflows, and the screens your team already knows. MZ adds the billing capacity needed to keep claims, payments, denials, and A/R moving.

Our team can handle the full revenue cycle or specific billing functions based on your needs, including insurance verification, charge review, claim submission, denial management, payment posting, A/R follow-up, patient billing, and reporting.

Who This Service Is For

MZ’s Epic medical billing services are for healthcare organizations that already use Epic and need additional billing capacity, specialized revenue cycle support, or help with specific billing functions.

Hospitals and health systems using Epic
Independent physician practices using Epic
Specialty clinics and multi-specialty groups
Practices and provider organizations using Epic through Community Connect
Provider groups using Resolute Professional Billing
Hospitals and organizations managing Resolute Hospital Billing
Organizations with growing billing workqueues or A/R
Organizations dealing with claim or denial backlogs
Practice and revenue cycle managers who need additional billing staff without expanding their in-house team

Why Outsource Epic Medical Billing?

Having Epic in place gives your organization the tools to manage its revenue cycle, but your team still needs the time and billing expertise to work those tools every day. Outsourcing can add billing capacity without requiring you to replace your Epic system or build every revenue cycle function internally.

Expand Billing Capacity

MZ can take over the full revenue cycle or specific billing functions based on your organization’s needs. This gives your team additional capacity when claim volume, A/R, denials, or daily billing tasks exceed what your existing staff can handle.

Reduce the Burden on Internal Staff

Billing teams can spend significant time reviewing claims, working queues, posting payments, handling denials, and following up on unpaid balances. MZ can take responsibility for the billing functions you choose to outsource while your internal staff focuses on the work that remains with your organization.

Give Epic Workqueues Dedicated Attention

Epic workqueues can contain claims, edits, follow-up tasks, denials, and other billing work that require review and action. MZ billing specialists can work assigned queues, address the underlying issues, document activity, and follow claims through resolution.

Add Revenue Cycle Expertise

Medical billing involves more than submitting claims. Coding, claim edits, payer requirements, payment posting, denial management, appeals, and A/R follow-up all require ongoing attention. MZ brings billing staff who can handle these revenue cycle functions within your Epic workflow.

Keep Your Existing Epic System

Outsourcing your billing does not require you to replace Epic or move your clinical data to another system. MZ works within your existing Epic environment using the access and permissions established by your organization.

How Our Team Supports PB and HB in EPIC EHR

Epic’s billing system is called Resolute. It has two main parts: Resolute Professional Billing (PB) and Resolute Hospital Billing (HB). The billing rules and workflows are different for each one.

Our team understands the difference between professional and hospital billing. For Resolute PB, we work with CPT codes, modifiers, place of service, provider credentials, and payer rules for physician claims. For Resolute HB, we work with facility claims, revenue codes, bill types, and hospital account workflows.

Epic Resolute Professional Billing (PB)

Resolute PB is used for professional services provided by doctors and other healthcare providers. Professional claims are submitted on the CMS-1500 form or electronically through the 837P format.

Our PB billing work can include:

CPT and HCPCS code review
Modifier and place-of-service checks
Professional claim edits
CMS-1500 and 837P claim submission
Payment posting and reconciliation
Denial follow-up and appeals
A/R follow-up and recovery
Payer-specific billing requirements

Epic Resolute Hospital Billing (HB)

Resolute HB is used for facility charges such as room charges, nursing care, supplies, equipment, and facility services. Hospital claims are submitted on the UB-04 form or electronically through the 837I format.

Our HB billing work can include:

Facility claim review
Revenue code and bill type checks
UB-04 and 837I claim submission
Facility claim edits
Payment posting and reconciliation
Denial follow-up and appeals
A/R follow-up and recovery

Single Billing Office (SBO)

Some health systems use Epic’s Single Billing Office (SBO). SBO brings PB and HB together for the patient. For example, a patient may get one combined statement instead of separate hospital and doctor bills. Whether you use SBO depends on how your Epic system was set up.

Billing work in an SBO environment can include:

Reviewing professional and facility charges
Checking claim and account status
Posting and reconciling payments
Following up on unpaid balances
Working denials and billing issues
Reviewing patient balances and statements
Tracking A/R across billing accounts

How We Work Inside Your Epic System

We Use Your Epic EHR System

MZ Medical Billing works inside your existing Epic environment rather than replacing it with separate billing software. Our team uses authorized user accounts provided by your organization, so billing work, account information, and notes remain within the system your staff already uses.

Your staff can see our work, notes, and progress in the same system they use every day.

Your Organization Controls Access

Your Epic administrators control our access. They can assign role-based permissions for the screens, workqueues, reports, and billing functions our team needs. Access can be changed or removed by your organization at any time.

We only access the Epic information needed to perform the assigned billing work.

We Follow Your Epic Workflows

Every Epic system can have different workqueues, claim edits, adjustment codes, approval steps, and billing policies. Our team follows the workflows and rules established by your organization. Tasks that require staff approval, such as certain write-offs or refunds, are handled according to your approval process.

We Document Our Work in Epic

When we work a claim or account, we leave clear notes in Epic showing what we found, what action we took, and what needs to happen next. Your staff can review the account history and follow the billing activity without moving information into another system.

HIPAA and Data Security

MZ Medical Billing follows HIPAA-compliant processes when handling protected health information. We also sign a Business Associate Agreement (BAA) with clients where required, defining how protected health information is handled while our team performs billing services.

Epic Billing Workqueues: The Center of Daily Billing Work

What Is a Workqueue in Epic?

A workqueue is a work list in Epic. It collects accounts, charges, or claims that need attention. Epic uses rules to decide what goes into each workqueue. For example, a rule may send all claims denied by one payer to one workqueue. Another rule may send all claims over 60 days old with no payment to a follow-up workqueue.

Workqueues help billing staff know what to work on first. But they only help if someone works them every day.

Types of Billing Workqueues in Epic

Different organizations set up different workqueues. Common types include:

Charge review workqueues, which hold charges with missing or wrong information before they become claims.

Claim edit workqueues, which hold claims that failed an edit and cannot be sent yet.

Follow-up workqueues, which hold claims that have been sent but not paid.

Denial workqueues, which hold claims denied by payers.

Payment posting or remittance workqueues, which hold payments that did not post automatically.

Coding workqueues, which hold visits that need coder review.

Credit balance workqueues, which hold accounts with overpayments that may need a refund.

What Happens When Workqueues Are Not Worked

When workqueues grow, money slows down. Claims pass their timely filing limits and cannot be paid. Denials pass their appeal deadlines. Credit balances wait too long and create compliance risk. Staff feel overloaded and stop knowing what to work first.

How We Manage Your Workqueues

We work your assigned workqueues on a regular schedule. We sort work by priority, such as dollar amount, age, and filing deadline. We track how many items are in each workqueue and how old they are. We report this to you each month.

If one workqueue keeps filling with the same error, we look for the cause. Sometimes the fix is a front desk training issue. Sometimes it is a provider documentation issue. Sometimes the claim edit rule itself needs a change by your Epic team. We tell you what we find so the right person can fix it.

Your benefit: Workqueues stay under control. Nothing important is forgotten. Your cash flow becomes steady.

Our Epic EHR Medical Billing Services

Below are the billing services we provide inside Epic EHR . Each card explains what the service is, how it works in Epic, what our team does, and how it helps your practice. You can choose full support or only the services you need.

Patient Registration Review

Epic registration is handled through Prelude, while appointments are managed through Cadence. This is where patient demographics, insurance information, and guarantor details enter the billing workflow.

We review registration data for incorrect names, dates of birth, insurance IDs, missing secondary coverage, and incorrect insurance order. We correct errors within our access or document them for your front desk. Catching these problems early helps prevent eligibility issues, claim rejections, and avoidable billing delays.

Insurance Eligibility and Benefits Verification

Epic Real-Time Eligibility (RTE) sends a 270 request to the payer and receives a 271 response with available coverage information.

We review eligibility results before visits and check payer portals or contact the payer when information is unclear. We verify active coverage and available information on copays, deductibles, and benefits. We also track authorization requirements when a service needs payer approval. This helps identify coverage problems before they result in a claim denial and gives your staff better information for patient billing.

Charge Capture and Charge Review

Charges can come from visits, orders, and procedures in Epic. Charges with missing or incorrect information may be held in charge review workqueues before they become claims.

We work these queues regularly, reviewing missing diagnoses, incorrect providers, missing modifiers, and other charge issues. We also monitor charge lag and look for services that were performed but have not been billed. This helps charges move through the billing process without unnecessary delays and reduces the chance of missed revenue.

Medical Coding Review

Providers may select codes when completing a visit, while some organizations use coding workqueues for review before charges move forward.

Our coders review CPT, HCPCS, ICD-10-CM codes, and modifiers. We check that diagnoses support the reported services and that E/M levels are supported by the documentation. When documentation is unclear, we send questions to the appropriate provider. We do not change clinical notes. This supports accurate claim submission and helps reduce coding-related denials and compliance concerns.

Claim Scrubbing and Claim Edit Resolution

Epic applies claim edits before claims are released. Claims that fail an edit may be held in a claim edit workqueue until the issue is resolved. Clearinghouses can also apply additional edits.

We review claim edit workqueues, identify the error, make appropriate corrections, and release the claim. We track recurring edits to identify patterns that may point to registration, coding, documentation, or configuration problems. This keeps claims from sitting in unresolved edit queues.

Claim Submission and Clearinghouse Follow-Up

Professional claims are generally submitted electronically as 837P, while institutional claims use 837I. Claims may pass through a clearinghouse before reaching the payer.

We monitor claim submissions, clearinghouse responses, and payer acknowledgments. Rejected claims are reviewed, corrected, and resubmitted. We also monitor payer timely filing limits so unresolved claims do not sit until the filing deadline becomes a problem.

Denial Management and Appeals

Denied claims can be routed to denial or follow-up workqueues in Epic. Payers generally return denial information through electronic remittance files with reason codes.

We review each denial, identify the reason for nonpayment, correct billing issues where appropriate, and submit corrected claims or appeals with supporting documentation. We group denials by payer, reason, provider, and other relevant patterns to identify recurring problems. This gives your team both claim-level follow-up and a clearer view of the issues causing repeated denials.

Payment Posting and Reconciliation

Epic can automatically post electronic remittance advice (ERA/835) files, but unmatched payments, paper checks, patient payments, and posting exceptions may require manual work.

We review posted payments, work posting exceptions, post manual payments, check contractual adjustments, and identify potential underpayments. We also reconcile deposits against posted payments. This keeps account balances accurate and helps identify payments or discrepancies that need further follow-up.

Accounts Receivable (A/R) Follow-Up

Unpaid claims can be routed to Epic follow-up workqueues based on age, payer, balance, claim status, or other rules.

We prioritize unpaid claims, check status through payer portals or by phone, correct billing issues, and resubmit claims when needed. We can also work older A/R, including accounts over 90 or 120 days. Active follow-up keeps outstanding claims moving instead of allowing older balances to remain untouched.

Epic EHR Billing Onboarding Process

Working with MZ Medical Billing starts with a review of your current Epic billing operation and continues through access setup, workqueue configuration, and daily billing operations. We adapt the onboarding process to the parts of Epic your organization uses and the billing functions you want MZ to manage.

Free Billing Review

We start with a conversation about your organization, specialties, payers, current Epic setup, and billing problems. If you share reports, we review areas such as A/R, denials, claim edits, and workqueue volume. We then identify the billing functions MZ can manage.

Service Plan and Agreement

We agree on the services MZ will provide, along with responsibilities, reporting, schedules, and communication. A Business Associate Agreement (BAA) is signed where required before our team accesses protected health information.

Epic Access Setup

Your Epic administrators create authorized user accounts and assign the appropriate role-based permissions for our team. Access is limited to the screens, workqueues, reports, and billing functions needed for our assigned work.

Workqueue and Workflow Setup

We identify the Epic workqueues MZ will manage and establish how items should be prioritized, worked, documented, and escalated. We also review your billing rules, approval requirements, adjustment policies, and responsibilities between your staff and our team.

Start Daily Billing Work

Once access and workflows are ready, we begin the agreed billing services inside your Epic environment. We work assigned queues, document activity in Epic, and follow your organization’s billing and approval processes.

Regular Reporting and Improvement

We provide regular reporting on agreed billing metrics such as workqueue activity, claims, denials, payments, and A/R. We also identify recurring billing problems and communicate the underlying issues so they can be addressed in the appropriate part of the workflow.

How MZ Manages the Epic Revenue Cycle

MZ Medical Billing can manage the full Epic revenue cycle or specific parts of it, depending on which billing functions your organization wants to outsource.

Front-End

Registration → Eligibility → Authorization → Charge Capture

We review the information entering the billing process, verify coverage and authorization requirements, and review charges before they move into claims.

Claims

Coding → Claim Review → Edits → Submission → Clearinghouse → Payer

We review coding and claim information, work Epic claim edits, submit claims, monitor clearinghouse responses, and follow rejected claims through correction and resubmission.

Back-End

ERA/EOB → Payment Posting → Denials → A/R → Follow-Up → Resolution

We post and reconcile payments, work denied and unpaid claims, follow up on outstanding A/R, and continue the account through the appropriate resolution.

Your organization can use MZ for the complete revenue cycle or select only the Epic billing functions you want our team to manage.

Cut In-House Epic Billing Costs, Not Revenue

Hiring and training Epic billing staff adds ongoing costs. Staff turnover, coverage gaps, growing workqueues, and the need for coding, denial, and A/R expertise can also increase the workload on your internal team.

MZ Medical Billing gives your organization an experienced Epic billing team without requiring you to hire for every billing function. We work inside your existing Epic environment and can handle claims, coding, denials, payment posting, A/R, or other billing tasks your team needs support with.

You do not have to outsource everything. You can keep some billing functions in-house and outsource only the areas creating the most workload, or have MZ manage the full revenue cycle.

Your benefit: Less internal billing workload without giving up your existing Epic system.

We are Epic Billing Specialists, Not General Billers

Not every billing company understands Epic EHR. Many billers know general claim work, but Epic has its own structure: guarantor accounts, Hospital Account Records, Charge Router, claim edit rules, and workqueue-driven follow-up. A biller new to Epic can slow your revenue while they learn.

Our team is focused on Epic billing. We know how Resolute Professional Billing handles charges, claims, and remittances. We know how Epic routes denials and unpaid claims. From day one, we work your Epic EHR with confidence, not guesswork.

Your benefit: Faster start, fewer mistakes, and billing support built around how Epic EHR actually works.

Epic EHR Modules and How They Connect to Your Billing

Epic EHR includes many modules, each supporting a different part of patient care. Many also create billing data through charges, orders, documentation, and patient information that eventually flows into Resolute billing.

Our team understands how activity in these Epic modules can affect the billing workflow, from registration and scheduling through charge capture, claims, and payment.

EpicCare Ambulatory

EpicCare Ambulatory manages outpatient visits, provider notes, orders, and charge entry. Most professional charges for medical practices begin here, so missing diagnoses or unclosed encounters can delay billing. We review visit charges, coding, and open encounters to keep the billing process moving.

Cadence

Cadence handles appointment scheduling and patient check-in. Incorrect visit types, providers, or scheduling information can affect downstream billing. We review scheduling-related billing issues and support insurance verification before visits.

Prelude

Prelude manages patient registration, demographics, and insurance coverage. Errors in this information can lead to eligibility problems and claim denials. We review patient, guarantor, and insurance information and check eligibility results for billing-related issues.

ASAP

ASAP supports emergency department care, triage, and patient flow. ED visits can generate both professional and facility charges and often involve complex E/M coding. We review ED professional charges and coding for billing accuracy.

OpTime

OpTime manages surgical scheduling and pre-op, intra-op, and post-op documentation. Surgical billing depends on accurate procedure codes, modifiers, and required authorizations. We review surgical coding, modifiers, and authorization information before claims are submitted.

Stork

Stork supports obstetric care, pregnancy, and delivery documentation. OB billing may involve global maternity packages that require tracking across multiple services. We review the billing activity and help ensure delivery and related services are billed according to the applicable billing rules.

Radiant

Radiant manages radiology workflows, imaging orders, and reports. Imaging claims may require separate professional and technical components, appropriate modifiers, and authorization. We review imaging charges, coding details, and authorization requirements.

Beacon

Beacon supports oncology treatment plans and chemotherapy administration. Oncology billing can involve drug units, HCPCS codes, and infusion administration coding. We review drug and administration charges to identify billing issues that could lead to denials.

Beaker

Beaker manages laboratory orders, specimens, and test results. Lab claims require appropriate CPT coding and diagnoses that support medical necessity. We review lab charges and diagnosis links to identify potential billing issues.

Willow

Willow manages pharmacy workflows for inpatient and outpatient settings. Medications administered in certain clinical settings can generate billable drug charges. We review applicable drug charges and units as part of the billing workflow.

MyChart

MyChart gives patients access to health records, appointments, messages, statements, and online payments when enabled. Patient balances displayed in MyChart need to reflect accurate insurance payments, adjustments, and remaining amounts. We review patient account balances and billing activity before they reach the patient-facing stage.

Healthy Planet

Healthy Planet supports population health management, care management, and analytics. These activities can connect with billing for eligible care management services and value-based programs. We support billing for services when the required documentation and billing criteria are met.

Wisdom

Wisdom supports dental care workflows, including treatment planning and scheduling. Dental billing uses CDT codes and different claim requirements from standard medical billing. Contact us to discuss support for Epic dental billing workflows.

Phoenix

Phoenix manages transplant care from evaluation through follow-up. Transplant billing can involve specialized payer requirements and cost considerations. Contact us to discuss your transplant billing needs.

Haiku and Canto

Haiku and Canto allow providers to access Epic from mobile phones and tablets. Providers can review documentation and complete certain tasks remotely, which can help close encounters sooner. Completed visits can then move into the charge and billing workflow for review.

Using Epic EHR Reports to Improve Your Revenue

Why Reports Matter

Epic holds a large amount of billing data, but the data only helps when someone reviews it and takes action. Many practices have reports available but do not have enough time to review them regularly.

Key Billing Numbers We Track

We track the billing numbers that matter most to your practice. These may include:

Days in A/R: How many days, on average, it takes to get paid.

A/R aging: How much money is owed in groups such as 0–30, 31–60, 61–90, 91–120, and over 120 days.

Clean claim rate: The share of claims that pass edits the first time.

Denial rate: The share of claims denied by payers.

Top denial reasons: The most common reasons claims are denied.

Charge lag: How long it takes for charges to be entered after the visit.

Collections: How much money was collected during the month.

Workqueue volume and age: How much billing work is waiting and how long it has been sitting.

How We Use Epic Reporting Tools

Depending on the access your organization provides, we may use Reporting Workbench reports, standard Resolute reports, and reports your team builds from Clarity. We use the reporting tools and access provided by your organization rather than creating separate database access.

Simple Monthly Reports for Your Practice

Each month, we provide a clear summary of your billing activity. We explain the numbers in simple terms, show what needs attention, and outline the next steps. If needed, we can also review the report with your team.

This gives your practice a clearer view of A/R, denials, collections, workqueue activity, and other billing issues so problems can be identified and addressed earlier.

Specialties We Support on Epic EHR

Epic EHR is used across many medical specialties, and each one uses Epic in its own way. Different specialties rely on different Epic modules, charge workflows, coding rules, and payer requirements. Our team understands how each specialty creates charges inside Epic and what details payers look for before they pay.

For behavioral care, Epic supports therapy notes, treatment plans, and psychiatric visits. Our behavioral health billing and mental health billing teams check psychotherapy time codes, add-on codes, session limits, and authorizations, and make sure claims go to the correct behavioral health payer.

Pediatric practices on Epic often handle well-child visits, vaccines, and sick visits on the same day. Our pediatric billing work covers preventive codes, vaccine administration codes, same-day modifiers, and correct parent guarantor setup.

Epic also supports rehabilitation therapy workflows. For physical therapy billing, occupational therapy billing, and speech therapy billing, we check timed code units, therapy modifiers, visit limits, and plan-of-care requirements.

Imaging workflows run through Epic Radiant, where our radiology billing team reviews professional and technical components, modifiers 26 and TC, and authorizations for MRI and CT. Obstetric care runs through Epic Stork, and our OB/GYN billing support tracks global maternity periods and bills services outside the package correctly.

Surgical workflows in Epic OpTime support our ASC billing and anesthesia billing work, where we review procedure codes, multiple procedure rules, implant charges, anesthesia time units, and provider modifiers. High-volume clinics also depend on fast, accurate registration, and our urgent care billing team focuses on eligibility checks, E/M levels, and in-clinic procedure charges.

Epic’s specialty modules add more detail for specific practices. Cardiology workflows in Epic Cupid support our cardiology billing for echocardiograms, stress tests, and cath lab procedures. Orthopedic content in Epic Bones supports our orthopedics billing, including global surgical periods, injections, and laterality modifiers. Eye care in Epic Kaleidoscope supports our ophthalmology billing, where we separate medical eye care from routine vision coverage. Oncology treatment in Epic Beacon supports our oncology billing for chemotherapy drugs, units, and infusion codes. Dental workflows in Epic Wisdom support our dental billing with CDT codes and dental claim formats.

We also support neurology billing for EEG and nerve conduction studies, gastroenterology billing for screening and diagnostic colonoscopy coding, and pain management billing for injections, nerve blocks, frequency limits, and prior authorizations.

If your specialty is not listed, contact us. We will review how your practice uses Epic EHR and tell you honestly if our team has the right experience to support your billing.

Why Choose MZ Medical Billing for Epic EHR Billing

We Focus on Your Existing Epic Workflows

We do not ask you to change systems. We work inside the Epic workflows your staff already knows.

We Understand Epic Billing Terms and Tools

Our team understands Resolute PB, Resolute HB, workqueues, claim edits, and Epic payment workflows. We speak the same language as your Epic team.

We Are Clear About What We Do

We do not claim to be an Epic partner. We do not claim Epic certification. We are an independent medical billing company. We work in Epic using the access your organization gives us. We believe honesty builds long-term trust.

We Focus on Root Causes

We do not just fix the same errors every day. We look for why they happen. We share what we find so your team can stop them at the source.

EPIC EHR Medical Billing & RCM Services Across All 50 States

MZ Medical Billing LLC provides Epic EHR medical billing and Revenue Cycle Management services to medical practices, specialty clinics, provider groups, and healthcare organizations across the United States. If your practice uses Epic EHR, we manage your billing within your existing Epic system. We support independent practices on Epic, multi-specialty groups, Epic Community Connect practices, and provider groups that bill professional services through Epic Resolute Professional Billing.

Our certified medical billing and coding specialists handle the full Epic billing workflow, including registration review, Real-Time Eligibility follow-up, charge review workqueues, CPT, HCPCS, and ICD-10-CM coding, claim edit resolution, claim submission, denial management, 835 payment posting, and accounts receivable follow-up. We work with Medicare, Medicaid, commercial payers, workers’ compensation, and no-fault insurance.

With MZ Medical Billing LLC, Epic practices get cleaner claims, shorter workqueues, faster payments, and clear billing reports without changing their EHR. Your providers focus on patient care inside Epic while we focus on making sure your practice gets paid for every service provided.

United States - States Map - Our Medical Billing Locations

Let Our Team Manage Your Epic EHR Billing

Your practice made a big investment in Epic. You should get the full value from it. Clean claims, fast payments, low denials, and clear reports are possible when skilled people work your system every day.

If your practice uses Epic EHR, MZ Medical Billing can manage your billing within your existing Epic system.

We check insurance. We review charges and codes. We fix claim edits. We work your workqueues. We manage denials and appeals. We post payments. We follow up on unpaid claims. We support patient billing. We give you reports you can understand.

You keep your system. You keep control. You add a billing team that knows Epic.

Start with a free Epic billing review today. Share your current challenges, and we will show you how our team can help your practice get paid faster and more accurately.

FAQS

EPIC EHR Billing FAQs

Do we need to change our EHR to work with you?

No. If your practice uses Epic EHR, we manage your billing within your existing Epic system. You keep using Epic.

How do you get access to our Epic system?

Your practice or health system creates user accounts for our team. Your Epic administrators control what we can see and do.

Can you work our Epic workqueues?

Yes. We can work the workqueues your organization assigns to us, such as charge review, claim edit, follow-up, denial, and payment posting workqueues.

Can you help with old unpaid claims?

Yes. Our A/R cleanup service focuses on old claims. We review each claim, check status, fix errors, and appeal when possible. Some very old claims may be past payer deadlines and cannot be recovered.

Do you support Epic Community Connect practices?

Yes. We work within the access and setup given by your host organization.

Will our staff still be able to see the accounts?

Yes. All our work is done in Epic. Your staff can see accounts, notes, and updates at any time.