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Episode 1: Inside Global Surgery’s Medical Billing Challenge
A conversation about the hidden mechanics of medical billing, how a routine surgery becomes a 90-day financial journey, and everything that can quietly go wrong along the way. Hosted by Sarah Mitchell and Michael Carter.
MZ Medical Billing Podcast Season 1, Episode 1
Inside Global Surgery’s Medical Billing Challenge
with Sarah Mitchell & Michael Carter
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What this episode is about
Every surgery kicks off a 90-day financial story most patients, and a lot of practices, never think about. In this episode, Sarah and Michael sit down to unpack how a routine gallbladder procedure travels through a global billing package, and how easily a practice can lose track of what's happening along the way.
They talk through the moment a surgeon decides to operate, what actually happens on the table when a case runs longer than expected, how a scheduling desk decides what's related to surgery and what isn't, and why a single misrouted claim can ripple across an entire state's worth of workers' comp rules.
When administrative friction is accepted as a natural law of the universe, you stop looking for the leaks.
Who's talking
Sarah Mitchell
Sarah spends her days inside coding architecture and payer rulebooks, translating them into workflows a front desk can actually run.
Michael Carter
Michael asks the questions a practice administrator would, always pressure-testing an idea against a real, busy clinic day.
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