Information Collection

We collect personal information that is necessary to provide our billing services. This includes names, addresses, phone numbers, email addresses, and other identifying details from our clients and their patients. In certain cases, we may also collect financial details, such as credit card information or bank account numbers, to facilitate payment processing. This information may be collected directly from healthcare providers, their patients, or from systems connected to their practices.

Information Use

We use the personal information we collect strictly to provide billing and administrative services. This includes submitting insurance claims, processing payments, communicating about account matters, and providing customer support. We do not sell or share personal information with outside companies for marketing purposes. If required by law or with the clear consent of the individual, we may share information with authorized third parties. From time to time, we may send newsletters, surveys, or promotional messages to clients and patients, though they have the option to opt out of these communications at any time.

Data Security

We take the protection of personal information very seriously. To guard against unauthorized access, disclosure, or alteration, we use secure servers, firewalls, encryption technologies, and other appropriate safeguards. Access to personal information is limited to trained employees and contractors who need it to perform their duties. All team members are educated on data privacy standards and are expected to follow strict confidentiality guidelines, including HIPAA compliance.

Data Retention

MZ Medical Billing retains personal information for as long as it is needed to provide our services or meet legal and regulatory requirements. When information is no longer necessary, we ensure that it is permanently deleted or securely destroyed using approved procedures to prevent unauthorized use.

Privacy Rights

Clients and patients have the right to access their personal data, request corrections, or ask for it to be deleted. You may also request a copy of your information or ask that it be transferred to another service provider. These requests can be made by contacting us directly, and we will respond in accordance with all applicable privacy laws.

Changes to Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our services or legal obligations. If any changes are made, we will publish the updated policy on our website and include the date of revision. We encourage all clients and users to review the policy periodically to stay informed about how their information is protected.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we manage personal information, please contact us at info@mzbilling.com. We are here to support you and ensure that your privacy is always respected and protected.